Lock signs to change for the better

Good news for boaters – signs at locks on the River Thames are set to change for the better this summer. The Environment Agency has listened to feedback from river users, and is revamping the signs used to tell boaters if a lock keeper is available to help them.

River users commented that the current boards are too similar to the yellow caution boards used to advise boaters about river conditions. As a result of these concerns, the Environment Agency will be switching to a new system of ‘self service’ signs. The words ‘self service’ will appear in white lettering on a blue background.


If a lock keeper is not available to operate the lock, for example when operating the weir or attending another lock, this new sign will clearly indicate that boaters should proceed with caution and work the lock themselves. 

The plain white board which currently indicates that the lock keeper is available, remains the same.

Angela Quayle, strategic waterway manager for the Environment Agency said: "We always welcome constructive feedback from river users, and this is a great example of where we have been able to take their comments on board to improve communications. "

These changes will be phased in from July 2009. All boat licence holders will be notified of the changes in the River Views magazine which will be sent out to all Environment Agency customers this summer.  Information leaflets on the change will shortly become available at all locks. 

Press release from The Environment Agency

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