This refund policy complies with the EU Distance Selling Directive (2000) and is part of UK law under the Consumer Protection Regulations (2000) that relate to distance selling. The law came into force in the year 2000 and applies to all UK based transactions where the consumer doesn’t meet the vendor. These regulations do not govern contracts between businesses.

Consumer Rights

If you pay for a membership with British Rowing you have, in accordance with the above law, a seven-day cooling off period - during which you have the right to cancel your subscription and receive a refund. If you do decide to cancel within the seven days, we will refund your payment within 30 days of your cancellation.

Refund Conditions

No refund will be given if British Rowing believes that an individual has benefited in any way from being a member of British Rowing; e.g. by entering or competing in a British Rowing event, by having access to coaching materials or by obtaining member discounts.

How to cancel within seven days of purchase

Should you wish to cancel your subscription within the seven-day cooling off period, please e-mail us at membership@britishrowing.org or write to us at Membership, British Rowing, 6 Lower Mall, W6 9DJ. Your membership card must be returned to British Rowing Membership before a refund will be given.